Customer Support Agent
torso electronics is looking for a Customer Support Agent to help our customers and keep the day-to-day running smoothly. This part-time role may suit you if you’re studying or already working in a music-related field.
You’ll respond to customer questions and help with order fulfilment, shipping and community management. You’ll also support the wider team with general office tasks, depending on your experience and interests.
What you’ll do
Respond to customer questions and help resolve support issues
Handling returns and repairs
Support day-to-day warehousing tasks
Help manage and respond to our community
Provide general office support, depending on your experience and profile
About you
You are interested in music-making and music technology
You communicate clearly and enjoy helping people
You’re organized and comfortable moving between different kinds of tasks
You take care with details, whether answering a customer or preparing an order
You’re comfortable working on-site with a small team
Why work with us
You’ll join a small team making instruments for people who want to stay close to the act of making music. The role offers a practical view of how torso works across customer support, fulfillment and the wider office, with room to contribute in ways that fit your strengths.
How to apply
Please send your CV and a short introduction to jobs@torsoelectronics.com with the subject line “Customer Support application”.