Follow the instructions below to boot your T-1 in safe mode:

• Hold [ CTRL ] while plugging in power to your T-1. You can release the button once the first track button LED is lit in orange.
• Your T-1 should now boot with an empty bank.

TIP: Banks are not automatically loaded in safe mode, so you can use this to check if you have a corrupt bank

On the T-1, a factory reset is done by erasing all banks and settings:

• Run from the menu bar of T-1 Config: “Tools” → “erase banks and settings”
• The script will now erase the file system on your T-1.
• After the process is completed the T-1 will reformat with the LEDs lit in orange. This can take up to 1 minute before the reformatting is completed.

Tip: If your T-1 crashes upon startup, it might be due to a corrupt bank. Use safe-mode to check if this is the case, and use factory reset to fix the issue

If your T-1 got bricked during a firmware update you will need to perform a manual firmware upload. Follow the instructions below to perform a manual firmware upload:

• Run from the menu bar of T-1 Config: “Tools” → “Download Firmware”
  This will place a .zip in your download folder
• And then “Tools” → “Upload Firmware”
  Select the downloaded .zip in the pop-up dialog
• The script will now upload firmware to your T-1, it takes about 2 minutes.
• NOTE: If automatic port detection fails, follow the on screen instructions to manually enter the serial port.
  macOS:  It will be called something like “/dev/tty.usbmodemXXXXX”
  Windows: It will be called something like “COMxx”, select the one with baudrate = 115200 or 460800

There are two known reasons for this behavior.

1. T-1 got bricked during a firmware update.  

• To fix this you can flash the firmware manually.

2. One of your saved banks is corrupt, causing the T-1 to keep crashing upon startup.

• To fix this you can do a factory reset, which will erase all banks and settings

Make sure that you are following these steps before updating:

• You have the latest version of T-1 config installed.
• You have connected the T-1 directly to your computer without any usb-hubs.
• You have removed all MIDI cables from the T-1.
• You are not sending any MIDI including clock via the usb.

If the process keeps failing see “How do I perform a manual firmware update” to update to the latest version included in the T-1 Config tool.

Check that your T-1 is appearing as a midi device in your DAW and is responsive when powered up. If this is the case here are some things you can try to make T-1 Config load:

• Make sure that you have the latest version of T-1 config installed.
• Perform a manual update to ensure your are running latest firmware.
• Reload the Config app by pressing “CMD+R”/”CTRL+R” or “View” → “Reload”.
• Unplug and replug T-1 directly to your computer ( avoiding any usb-hubs).
• If any other external midi devices are connected, try to disconnect them and then go to 1. and 2. 
• Try flipping the usb-c connector.