My T-1 doesn’t load in T-1 Config. How do I solve this?

Check that your T-1 is appearing as a midi device in your DAW and is responsive when powered up. If this is the case here are some things you can try to make T-1 Config load:

  • Make sure that you have the latest version of T-1 config installed.
  • Perform a manual update to ensure your are running latest firmware.
  • Reload the Config app by pressing “CMD+R”/”CTRL+R” or “View” → “Reload”.
  • Unplug and replug T-1 directly to your computer ( avoiding any usb-hubs).
  • If any other external midi devices are connected, try to disconnect them and then go to 1. and 2. 
  • Try flipping the usb-c connector.